Analysis of the Effect of Quality of Nursing Work Life (QNWL) Components on Nurses' Work Productivity at Royal Prima Hospital, Medan, in 2025

Abstract

This study examines the influence of Quality of Nursing Work Life (QNWL) on the work productivity of nurses at Royal Prima General Hospital Medan. Nurses at the hospital have reported experiencing fatigue, heavy workloads, and dissatisfaction with the work environment, factors that potentially compromise the quality of nursing services.

This study applied an analytical quantitative design with a cross-sectional approach. This study utilized total sampling, involving the entire population of 259 nurses at the hospital. The research instrument was a questionnaire distributed to the respondents. Findings revealed that 44.8% of nurses rated their QNWL as moderate, 34.0% as good, and 21.2% as low. Meanwhile, 78.4% of nurses demonstrated good work productivity, with 21.6% categorized as low. Statistical analysis indicated a significant positive correlation between QNWL and nurses’ work productivity (p = 0.000; p < 0.05).

These results suggest that enhancing aspects of QNWL such as the work environment, job design, and work–life balance is important for sustaining and improving nurses’ productivity. Consequently, hospital management should prioritize optimizing these factors to support the delivery of high-quality nursing care.

Keywords:   Quality of Nursing Work Life, Work Productivity, Nurses, Hospital