ZEVANYA, Ria Putri; SARI , Christine Ester Novita; MPH, Rafael Crisman; BATUBARA, Muhammad Rusdi; NASUTION, Donni. Comparative Analysis of the Customer Satisfaction Index and Service Quality Methods in Measuring BPJS Patient Satisfaction at Royal Prima Hospital. Jurnal Sistem Informasi dan Ilmu Komputer, [S. l.], v. 8, n. 2, p. 01–11, 2025. Disponível em: http://139.162.50.187/index.php/jusikom/article/view/6508. Acesso em: 2 apr. 2026.