NUR RACHMAWATI, Indah; SRI R. NATASIA; I PUTU DENY ARTHAWAN SUGIH PRABOWO. PERANCANGAN DOKUMEN STANDARD OPERATING PROCEDURE (SOP) PADA PROSES INCIDENT MANAGEMENT DI PT. XYZ . Jusikom : Jurnal Sistem Informasi Ilmu Komputer, [S. l.], v. 4, n. 1, p. 15–22, 2020. DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v4i1.1210. Disponível em: http://139.162.50.187/index.php/jusikom/article/view/1210. Acesso em: 17 sep. 2026.