BUDIONO, Bambang; ARI ZAQI AL-FARITZY. PERBAIKAN KUALITAS PELAYANAN PADA RESTORAN CEPAT SAJI X MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY) DAN QFD (QUALITY FUNCTION DEPLOYMENT). Jurnal Ilmiah Teknik Industri Prima (JURITI PRIMA) , [S. l.], v. 8, n. 1, 2024. DOI: 10.34012/juritiprima.v8i1.5199. Disponível em: http://139.162.50.187/index.php/juriti/article/view/5199. Acesso em: 3 apr. 2026.