Junior Doctors’ Perception of Professionalism in Clinical Practice at Drs. H. Amri Tambunan General Hospital: A Qualitative Study

Abstract

Background: Junior doctors are at a critical early stage in their medical careers, where professionalism plays a central role in ensuring the quality of healthcare services. This study aims to evaluate the perceptions of junior doctors regarding professionalism in clinical practice at Drs. H. Amri Tambunan General Hospital, as well as to identify the influencing factors and challenges faced in its application. Method: This research employed a qualitative descriptive design, with data collected through observations and in-depth interviews with five junior doctors from various outpatient departments. The data were analyzed using thematic analysis as introduced by Braun and Clarke (2021). Result: The findings indicate that although junior doctors generally have a good conceptual understanding of professionalism, its implementation is often hindered by high workloads, environmental pressures, and a lack of structural support and effective role models. Conclusion: This study provides valuable insights for healthcare institutions to develop training programs and support systems that can strengthen the professionalism of junior doctors in medical practice.