ZEVANYA, Ria Putri; SARI , Christine Ester Novita; MPH, Rafael Crisman; BATUBARA, Muhammad Rusdi; NASUTION, Donni. Comparative Analysis of the Customer Satisfaction Index and Service Quality Methods in Measuring BPJS Patient Satisfaction at Royal Prima Hospital. Jurnal Sistem Informasi dan Ilmu Komputer Prima(JUSIKOM PRIMA), [S. l.], v. 8, n. 2, p. 01–11, 2025. DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v8i2.6508. Disponível em: http://139.162.50.187/index.php/JUSIKOM/article/view/6508. Acesso em: 29 oct. 2026.