DZIKRI, M.; NAPITUPULU, Lilis Suryani; NASUTION, Donni. Analysis of Student Satisfaction with Services Using the Service Quality (ServQual) Method. Jurnal Sistem Informasi dan Ilmu Komputer Prima(JUSIKOM PRIMA), [S. l.], v. 8, n. 1, p. 330–345, 2024. DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v8i1.5411. Disponível em: http://139.162.50.187/index.php/JUSIKOM/article/view/5411. Acesso em: 29 oct. 2026.